Website Monitoring Plan
The Website Monitoring Plan establishes systematic procedures for monitoring website performance, availability, security, and user experience to ensure optimal functionality and compliance with government guidelines.
Monitoring Objectives
The primary objectives of website monitoring include:
- Ensure continuous website availability and uptime
- Monitor website performance and response times
- Detect and respond to security threats promptly
- Track user experience and accessibility compliance
- Maintain compliance with GIGW guidelines and standards
Monitoring Scope
The monitoring plan covers the following areas:
- Website availability and uptime monitoring
- Server performance and resource utilization
- Security monitoring and threat detection
- Content accuracy and freshness verification
- Accessibility compliance and user experience metrics
Monitoring Methods
The following monitoring methods are employed:
- Automated monitoring tools for 24/7 availability checks
- Performance monitoring and response time tracking
- Security scanning and vulnerability assessments
- Regular content audits and compliance reviews
- User feedback collection and analysis
Responsibilities
Monitoring responsibilities are assigned as follows:
- IT administrators: Technical monitoring and infrastructure management
- Content managers: Content accuracy and freshness verification
- Security officers: Security monitoring and threat response
- Web Information Manager: Overall coordination and compliance oversight
Review and Reporting
Monitoring activities are reviewed and reported:
- Daily monitoring reports for critical systems
- Weekly summary reports for management review
- Monthly comprehensive reports with trend analysis
Contact Information
For questions regarding website monitoring, please contact:
Email: gsf [dot] ofb [at] nic [dot] in
Address: Gun & Shell Factory, 7, Khagendra Chatterjee Road, Cossipore, Kolkata, PIN - 700002, West Bengal, India